Doug Ward, Vancouver Sun

The death last week of a toddler in Calgary underlines the need for Internet phone users to find out how their Internet providers handle 911 calls.

The warning from Vancouver emergency communications officials comes in response to the death Tuesday of 18-month- old Elijah Luck.

The boy's family placed a 911 call on an Internet-based phone service -- or VoIP -- which was routed to a call centre in Ontario rather than to a Calgary 911 centre.